Frequently Asked Questions

How is Click'n Backup different from other online storage and backup providers?

The power of Click'n Backup is that it is designed to make it as easy as possible to use cloud storage by integrating it directly into your local file system like any other drive. The automatic backup feature also makes it easy to keep your important files securely backed up.

Find more information on http://www.mandriva.com/mdvbackup/.

What is the maximum amount of data I can store?

There is no limit! Just choose the offer that fits your needs. Running out of space? No problem, just extend it!

Is this only a service for people with lots of data to backup?

No &ndash in fact, Click'n Backup comes with an offer that makes online storage extremely affordable even for small amounts of data.

Is there a monthly limit to the amount of data I can transfer?

No, you can upload and download as much as your bandwidth allows.

What is the maximum file size that can be stored with Click'n Backup?

The current cloud storage providers limit individual files to 5GB in size. There is no limit to the total number or size of files stored on the service. Note that "Package" files on the Mac, such as Aperture vaults or iPhoto libraries are actually directories made up of many files. The 5GB limit does not apply to the total package size, which can be virtually unlimited.

How many files can I store in a folder?

There is no specific limit on the number of files in a single folder. Some DAV clients may have limits to the number of files they will display in a single folder. The Windows Web Folder client has been tested with over 7,000 files in a single folder without problems. There is no limit to the number of folders or sub-folders that can be created.

What countries do you support?

Click'n Backup cloud storage providers have data centers in both the US and Europe, making Click'n Backup available worldwide.

Can I access my files from the web?

Yes, web access is available to allow you to access your data from virtually any web browser around the world.

Can I make my files publicly available?

No currently. Click'n Backup is designed for private file sharing and backup. We may provide functionality for sharing files or accepting uploads from others in the future.

What kind of transfer rates can I expect?

Your upload and download rates will vary depending on your connection and proximity to the cloud storage provider's data center. Note that Click'n Backup reports transfer rates in kilobits/sec.

Can I access the Click'n Backup WebDAV server from another machine?

No, for security reasons you can only connect to the Click'n Backup WebDAV server over the localhost interface. You can, however, install and use Click'n Backup with the same account settings on as many machines as you'd like, allowing you to easily share files between them.

How are my files encrypted with Click'n Backup?

Click'n Backup encrypts files that are stored remotely prior to uploading them using 256-bit AES. AES is an industry (and government) standard and is one of the most well studied and most secure encryption algorithms available. Click'n Backup uses a unique key for each file, and constructs the key using a HMAC that helps protect against certain attacks. The master key is based on a password you choose which is known only to you and not stored with Click'n Backup. Code that demonstrates how data is encrypted/decrypted is available for download on the software download page under the GPL license.

I did not find an answer to my question here

Please contact us!